In 2015, then-Gov. Peter Shumlin announced a plan to invest millions of dollars in Vermont's child-protection system. One of the main goals was to reduce caseloads for social workers in the Department for Children and Families. Now, nearly three years later, are caseloads any lower?
VPR's Did It Work? series looks at a sampling of publicly-funded initiatives in Vermont of the past several years. .
The Initiative
In 2014,. The deaths put DCF , revealing a system that was understaffed and overwhelmed with cases.
The Vermont Citizen's Advisory Board . Joe Hagan, a pediatrician in Burlington and co-chair of VCAB at the time, said one of the main findings was that DCF was understaffed.
Hagan said the advisory board found that DCF social workers had significantly higher caseloads than the nationally recommended 12 cases per worker.
鈥淭丑别 [Vermont DCF] average, if I recall correctly, was somewhere around 17 or 18 cases,鈥� Hagan said in a recent interview. 鈥淪o we right away called that to the attention of the governor.鈥�
In December 2015, Shumlin announced
鈥淲hile this won鈥檛 solve all of our problems, and there will be more tragedies ahead, without a doubt this is a step in the right direction,鈥� Shumlin said during a press conference. 鈥淚t鈥檚 an investment we must make.鈥�
The $8.4-million plan called for hiring more than 40 workers across the child-protection system 鈥� including 28 new DCF caseworkers. Shortly after the plan was announced, DCF Commissioner Ken Schatz the resources were necessary.
鈥淲e've definitely seen the substantial increase in terms of reports of abuse and neglect increasing substantially, our numbers of children coming into custody has increased substantially,鈥� Schatz said. 鈥淲e clearly recognize the need for more resources for our social worker staff.鈥�
By increasing staff, DCF hoped to bring caseloads down from nearly 18 per worker to 16. The Legislature signed off on the plan.
What Happened
Not all of the $8.4 million approved went to the Department for Children and Families, but most of the money it did receive went toward hiring social workers. The department ultimately added 20 family service workers, in hopes of reducing caseloads.
But while the supply of caseworkers increased, the demand for their services has increased even more. DCF says the number of child-protection cases has risen by 33% since 2013.
Karen Shea, DCF's deputy commissioner, said the totals are a combination of three things: how many cases come in, how long cases are in the system and how many leave.
鈥淎ll three parts are not working perfectly,鈥� Shea said. 鈥淪o you have more cases coming into the system than you did five years ago. You have longer lengths of stay because you have delays in the court process because you have more cases going into that flow. And you have fewer who exit as a result of, you know, the delays in the systems.鈥�
Shea said .
鈥淩oughly two-thirds of our caseload have substance use disorders as a factor in the child custody episode,鈥� Shea said. 鈥淎nd about 50 percent of cases, it鈥檚 opiate use disorder for children under age five.鈥�
But Larry Crist, the executive director of , thinks high caseloads are the result of DCF being too aggressive in opening investigations.
"We are assigning these workers to work they shouldn't be engaged in," Crist said.
Vermont Parent Representation Center is a nonprofit that provides legal advocacy for people involved in the state child-protection system. Crist contends DCF opens too many cases where abuse or neglect is a concern, but isn鈥檛 actually happening.
鈥淲e should be using our resources to focus on determining which families are really where kids are really at danger 鈥� instead of saying we鈥檙e just going to open cases and monitor families to make sure that nothing ever happens on our watch,鈥� Crist said.
DCF Deputy Commissioner Shea understands the criticism, but said state law is clear about when the department needs to respond.
鈥淚 think that there's an intention around that to try to get involved at a point where we can intervene before harm occurs,鈥� Shea said.
Did It Work?
With additional social workers, but also increased demand for services, at this time DCF caseloads are slightly down 鈥� around 17 per social worker 鈥� but still above the department's goal set back in 2015.
However, advocates and officials don鈥檛 see the outcome as a failure.
Bennington County Sen. Dick Sears, a member of the , thinks the money was well spent.
鈥淲ithout those increases we鈥檇 be in real trouble today,鈥� Sears said. 鈥淚 mean it鈥檚 not to suggest that everything鈥檚 fine ... and we continue to improve, but I would hate to have seen us trying to deal with this crisis if we hadn鈥檛 had the increases in the numbers a few years ago.鈥�
At this point, the story has come full circle 鈥� officials say the social workers are still overburdened and understaffed, and this year Gov. Phil Scott proposed a that includes hiring more family service workers. The goal now is to reduce cases down to 15 per worker.
While we hear a lot about new initiatives or funding when first announced, it's not always as easy to figure out whether they lived up to their promises down the line 鈥� and if they were a good use of taxpayer money. In VPR's Did It Work? series, we're following up at a sampling of publicly-funded initiatives in Vermont of the past several years.
